Refund

Happy Beagle Nest stand behind the health and quality of every puppy with full transparency and family-backed guarantees. This policy ensures your confidence from reservation to forever home. Please read carefully before placing a deposit.

Deposits & Reservations A non-refundable deposit of $500 secures your chosen puppy and position in the litter. This covers veterinary care, socialization, and administrative costs already invested. Deposits are transferable to another available puppy within 12 months if your selected puppy is no longer suitable.

Health-Related Returns (72-Hour Guarantee) If a licensed veterinarian diagnoses a serious congenital defect within 72 hours of delivery/pickup, contact us immediately with written proof. We offer a full refund (including shipping) or a replacement puppy from the next available litter of equal value. The puppy must be returned in original condition (except for the diagnosed issue) at our expense.

Health-Related Returns (1-Year Genetic Guarantee) We provide a 1-year guarantee against life-threatening hereditary conditions (e.g., HCM, PKD). If confirmed by two independent vets, we replace the puppy or issue a full refund (excluding shipping). Spay/neuter must be completed by 12 months to maintain this coverage.

Buyer’s Remorse & Non-Health Cancellations Deposits are non-refundable for change of mind, lifestyle changes, or allergies discovered post-purchase. We encourage virtual visits, video calls, and allergy testing before commitment. Final payment is due at 8 weeks of age and is non-refundable.

Shipping Refunds Shipping fees are non-refundable once the puppy is in transit. If delivery fails due to our error (e.g., incorrect address provided by us), we reship at no cost. Buyer-provided incorrect addresses void shipping refunds.

Kitten Return Logistics Approved returns must occur within 5 business days of diagnosis. We arrange and cover return transport via insured pet nanny service. puppy must include all original paperwork, microchip intact, and in good condition (beyond the health issue).

Non-Returnable Scenarios We do not accept returns for behavioral issues, incompatibility with other pets, or failure to follow our socialization/transition guidelines. All puppy are home-raised and pre-socialized—ongoing training is the owner’s responsibility.

FIP & Infectious Disease Clause No refunds for FIP, FeLV, FIV, or other contagious diseases contracted post-departure. All puppies test negative before leaving and include a health certificate. We recommend isolating new puppy for 14 days.

Spay/Neuter Contract All pet puppies are sold with a mandatory spay/neuter agreement by 6–8 months. Failure to comply voids all health guarantees and may result in a  breach fee.

Contact for Claims Email support@happybeaglenest.com with vet reports, photos, and microchip number within the guarantee window. Our family reviews every case personally within 24 hours.

Policy Updates This policy was last updated November 2025. We reserve the right to amend terms—current adopters will be notified via email.

Happy Beagle Nest is built on trust, ethics, and lifelong support. We’re here to make your adoption journey joyful and secure.